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FAQ

NormaTec was founded in 1998 by Laura F. Jacobs, MD, PhD, in response to a desperate need for new technology to rapidly and non-invasively treat circulation-related disorders. In 2002, the company introduced the NormaTec PCD (Pneumatic Compression Device), an FDA-cleared medical device that yields highly effective clinical results for patients with peripheral vascular diseases. After hearing reports from athletes that they were using their NormaTec Systems for workout and performance recovery (not just acute injuries), NormaTec started its Athlete Technologies division in 2007. Today, many of the world's best athletes regularly use their NormaTec Recovery Systems for maximum performance recovery.
The most important element for effective compression is the massage pattern. NormaTec's founder, Laura F. Jacobs, MD, PhD, a physician bioengineer, realized this fundamental principle when she developed and patented the Sequential Pulse Pneumatic Waveform. Unlike more simplistic compression patterns, NormaTec Pulse Technology is based on normal physiology, and it synergistically combines three distinctive massage techniques to speed the body’s normal recovery process: pulsing compression, gradients, and distal release. Through these mechanisms, the NormaTec Recovery System maximizes circulation throughout the body to help you train harder, recover faster, and perform better.

The NormaTec Recovery Systems are FDA cleared devices that are safe for home use. Please consult the the product page for the PULSE and the PULSE PRO for each system's specific saftey information.

PULSE Recovery System
PULSE PRO Recovery System
Ice is a vasoconstrictor; it constricts your vessels and decreases blood flow. While this is beneficial in the acute phase of an injury to reduce immediate inflammation, in the long run it actually impairs healing and recovery. On the other hand, the NormaTec Recovery System uses NormaTec Pulse Technology to increase circulation and blood flow.
Compression technology has been around for decades in both static and simple dynamic forms. But the NormaTec Pulse Technology found in NormaTec Recovery Systems takes dynamic compression to a new level. This unique pneumatic waveform, which is exclusive to NormaTec products, is designed to externally compress the limbs in a way that mimics normal physiology, featuring a sophisticated pulsing, gradient, and distal release compression pattern. Initially developed for medical patients with severe circulatory and peripheral vascular disorders, the NormaTec Recovery System is now the most effective recovery tool for athletes who want maximum performance recovery.


To learn more about how our systems work and why they are better than other compression pumps, visit our science page.

Yes - HSA and FSA credit cards are accepted by NormaTec, however it is your responsibility to check with your tax advisor as NormaTec does not provide tax advice.  Please also check with your insurance company to determine what documentation is required to ensure NormaTec is an eligible expense under your plan.  It is our experience that certain insurance companies may require a prescription or letter of medical necessity from your doctor in order to consider the device an eligible expense.

Health Savings Account (HSA): This is a tax-advantaged medical savings account available to taxpayers in the United States who are enrolled in a high-deductible health plan.  The funds contributed to an account are not subject to federal income tax at the time of deposit.

Flexible Spending Account (FSA): This is an employer sponsored benefit that enables employees to set aside pre-tax dollars out of their paycheck to pay for eligible health care expenses.
The NormaTec is extremely durable and has been designed to survive wear and tear. Occasional cleaning of the machine and attachments can be done with a damp, clean cloth - simply wipe them down and then dry thoroughly with a fresh, clean cloth. The NormaTec Recovery System requires no routine maintenance or service - just make sure to store the equipment in a clean and dry location.
The NormaTec Recovery System can be used both before and after exercise, whether it is routine training or high-level competition.


Before exercise, the NormaTec acts as a high-tech massage to warm up your muscles. Pre-workout sessions are generally 10 to 20 minutes long with a moderate intensity level.


Using the NormaTec Recovery System after intense exercise will significantly speed up your recovery process, allowing you to train harder and perform better. We recommend using your NormaTec within a few hours after exercise to expedite your recovery process. Post-workout recovery sessions are generally 20 to 60 minutes long with a moderate to high intensity level (it is safe to pump as long as you want). Sit back, relax, and enjoy the high-tech massage found only in a NormaTec Recovery System.

Yes!  The NormaTec Recovery System has been designed to work overseas automatically with no transformers needed. The AC-DC power supply features 100-240 V universal compatibility and can be used around the globe with ease with the appropriate power supply adapter.
NormaTec offers a Two Year Warranty on the control unit, and a One Year Warranty on all other system components from any manufacturing defects under normal use. Please visit our Terms of Use page for complete details.
NormaTec has a no questions asked, 30 day return policy on all of our recovery systems. We charge a 7.5% restocking fee on all returns. Please see our Terms for complete details on our return policy.
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